by:
Carson, Paula Philips
Carson, Kerry David

Publisher:
American Library Association
Published:January 1, 1995
ISBN:0838906559
Format:Paperback
Pages:212

Description: From Library Journal
In a sincere effort to help librarians with management issues, an area traditionally weak in librarianship, the authors (two management professors and a library administrator) have distilled much of existing managerial thinking into a quick-access, handy question-and-answer guide to everyday challenges, which is easy to use but too expensive in its paperback format. Although the answers offer nothing new and mostly restate other librarian views in these problem areas, those new to the profession may find this a helpful guide. Topics covered include workplace security, personnel matters, power, personality conflicts, staff supervision, liability, etc. Organized into five sections, the first 101 questions have been categorized into 18 topical chapters. The 102nd question deals with Total Quality Management (TQM), presented by the authors as a "continuous and prospective strategy to anticipate potential dilemmas before they arise." The material presented here is more fully discussed in any of the other vast array of sound management literature, and the scant information on TQM will only serve those still not yet committed to this managerial concept. The questions and answers on librarianship are a sad rehash of old, traditional turf protection that sorely miss the mark in today's rapidly changing organizational structures.?Dale Farris, Groves, Tex.
Copyright 1995 Reed Business Information, Inc.