Ready to use knowledge base management solutions: Knowledge Base manager comes with database templates that are ready to use right away. Databases: kb-basic, kb-detailed, kb-glossary. Knowledge Base database templates.
Customize or create knowledge base database easily: You can start using KB Organizer Deluxe with the database templates included in the software package. If the template already created is not exactly what you are looking for you can easily create a new one with Database Designer.
Data fields included in the solution: Main database solution contains the following database fields: article creation date, article title, article detailed description, category, article status, keywords, article id, revision date, revision history, cause, resolution, product(s) affected, more information, related, custom fields. You can easily modify or add new data fields.
Search, replace: The database Search function helps you to locate knowledge base records that contain the piece of data you are looking for. With this software, you are able to locate a piece of text in any field with the capability of moving to the next knowledge base record filling your search criteria.
Print labels: Print Label Wizard lets you print selected knowledge base fields on any label. There are already templates for all American and European Avery label formats. Print Label Wizard supports the most popular bar code types.
Print reports: Report wizard lets you create quality, professionally looking documents, knowledge base reports, knowledge base summaries, phone and email lists, and more. You can save settings to a template for future reuse.
Enter, modify data: Standard record view pages allow you to easily enter, modify kb articles and generate data specific commands (send email, run spell checker, save field content into a file, copy/paste the whole record, ..).
Browser viewer: View your knowledge base information in virtually any way using browser viewer and html templates.
Table viewer: View and process your knowledge base data in rows and columns using table viewer.
Filter knowledge base records: You can limit the number of records displayed in the software. You can specify a criterion for one or more fields. The more criteria for the filter you specify, the better chance of obtaining the range of records that interest you. filter database
Sort knowledge base records: The program organizes and displays the knowledge base data efficiently, so that the information is readily accessible in a variety of ways. Sort your knowledge base database on any field, e.g. on knowledge base article name, category, modification date, status...
Summary, graph, statistics: A summary of records in the database can give you some insight into distribution of your knowledge base data. Displaying a Graph can make it easier to grasp the overall picture and uncover trends in your knowledge base data. kb database summary
Backup databases: There is a set of useful functions that allow you to protect your knowledge base data.
Personalize, customize: Extensive options allow you to set your personal preferences. All settings are easily accessible from one page.
HTML wizard: The Organizer's HTML wizard lets you create a set of linked web pages containing anything from simple knowledge base reports to professionally designed web catalogs.
Network (multi-user environment): Organizers Deluxe can be used on a network in a multi-user environment. Borland Database Engine (BDE) or, more specifically its DBase component, is used for database access.