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Help, how to topics > Borrower or item barcode not found error message?


This topic explains:

  • Why barcode not found error message is displayed when checking equipment in or out?
  • Why barcode entry is interrupted by barcode error message.
  • How to define barcode scanning mode?
  • How to check if barcode scanner generates Carriage Return code?
  1. I am typing equipment barcode into the barcode box and I receive barcode not found message. The barcode is correct.
  2. I am scanning the barcode label with the valid barcode on it and I receive barcode not found error message, why?
  3. What is the barcode scanning mode, how to define the barcode scanning mode?

check in, check out barcode scanning mode

Error message when you enter barcode manually.

  • There are two barcode scanning modes. Open Options window and click the Check In/Out tab.
  • The program is installed with the Timer (auto scanning mode) option ON. It means that after small time interval the program takes the value from the Barcode box and tries to process it.
  • If you enter the code manually there will not be enough time to enter the whole number. For manual entry change Barcode Scanning Mode setting to Enter key.

Open Windows Notepad. Scan the barcode and check where the cursor is blinking.

test scanner carriage return

Error message when you use a barcode scanner.

  • Barcode Not Fund message is displayed if the setting of your barcode scanner does not match the barcode scanning mode of the program.
  • The cursor is blinking at the beginning of the new line. The barcode scanner adds Carriage Return/Enter Key.
    a) Set Enter key option in the program.
    b) Set Timer option in the program and reset your barcode scanner so it does not add the Carriage Return. Check the barcode manual how to do that.

Open Windows Notepad. Scan the barcode and check where the cursor is blinking.

  • Barcode Not Fund message is displayed if the setting of your barcode scanner does not match the barcode scanning mode of the program.
  • The cursor is blinking after the code (in the same line). It means the barcode scanner does not generate Carriage Return / Enter Key.
  • The Timer option should be selected.

Maybe you are trying to process check in or check out transaction for the item with the barcode number that does not exist in the equipment inventory database.

How to search equipment catalogue database using barcode number (scanned from the label or entered manually)?

  1. Set Display Each Copy.
  2. Select BARCODE in the Field to Search box.
  3. Enter item barcode into the Text to Find box.
  4. Click Search.

Handy Equipment Management with Check In/Out:

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