Organizer Deluxe & Organizer Pro Help Center

Topic #:000-T00-001

Help / HowTo / FAQ > Problems, Errors:

Organizer doesn't start and "Cannot open Master.dbf" and "Exception Access Violation" messages are displayed.

Solution 1

  1. Download the full version of Borland Database Engine from our home page: bde32.exe
  2. After downloading Bde32.exe file run it and follow the setup steps.
  3. Delete all DLL files in your Organizer Deluxe folder if there are any (e.g. idapi32.dll).

If this doesn't help use the steps from the next solution.

Solution 2

  1. Start Designer and click on Create/Modify Layout.
  2. Select your database and make sure the layout is correct.
  3. Close the Layout windows by clicking on OK.

If this doesn't help use the steps from the next solution.

Solution 3

If you still cannot start Organizer try to use Repair Database function in Designer (repair the database that was last used).

If you are not sure how to Repair your database or how to Convert Internal Graphic Fields to External Graphic Fields we can do this for you for $50 US per incident:

  1. Make a payment by using this link: Repair Database Service
  2. Send an email message to with a short description of your problem.
  3. Wait for an email message with further instructions.

Related products:
Small Library Organizer Pro,
Book Organizer Deluxe,
Music Organizer Deluxe,
Movie Organizer Deluxe,

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