I provide IT work for a state prison. Our inmates have a library that houses approximately 8000 books.
Our state has tried several open-source library database manager programs in the past, but they have
been cumbersome, buggy, and easily broken. We frequently rotate inmates in and out of jobs,
so ease-of-use is an important factor for us. Handy Library Manager Provides this.
The software was easy to configure, and came with easy to understand instructions. It almost felt like plug-and-play.
Primasoft has always provided outstanding customer support. One of the values in upgrading our software was having the ability to send our database in to be repaired. After five years of use, the inmates had bloated the database to 123 MB. Primasoft was able to clean out the clutter and reduce it to 7MB! As an IT person, I do not have the time and expertise to jump down the rabbit-hole of database management. Primasoft's assistance cleaning the database was worth the investment of the upgrade alone.
I would recommend this software to any organization that has valued staff or volunteers that need to learn the software quickly. Handy Library Manager is a sophisticated program, but it has a very kind learning curb.
WHF (Correctional Facility)
I am working with a small prison resource center. We are looking for library software for a medium
size library that is run by volunteers. We have downloaded the free trial and are finishing up
testing it's compatibility with our needs. We have very much enjoyed the ease of access
that Handy Library Manager provides and and the availability of training materials.
I anticipate us purchasing the HLM soon.
Prison Resource Center
We are a non-profit operating in two County Jails (Corrections Facility).
Type of library items:
We track paper back Religious materials only.
Number of items:
We manage 250 items per facility (totaling around 450-500 books. Also manage approximately 750 inmates total. This is not maximum number however. If we are asked to serve in additional facilities the operation will indeed grow. Depending on size of any new facility would determine number of additional items we manage.
First, the price, then ease of use. The features allowed for customization to meet our specific needs and the relationship and kindness of primasoft in making the application available to our small non profit.
Volunteers handle the entire operation of maintenance, check in and check out, President of non-profit and Sr. Chaplain of both facilities. Software is used 3 days a week at length. We are currently writing a manual for new volunteers.
I am very happy with the Handy Library Manager. It has made our life so much easier and the handling of our materials faster and more efficient. Took a bit for me to learn and am still attempting to customize a few things. It is my hope to learn and set up the server/cloud version at some point. Managing over 4 machines is a challenge but have figured out a way that works for us. I would also be happy to send my file to you all, so you can see exactly what we've set up and all our reports and such. While our use may be for a small operation and non-profit it means a lot to us and we are grateful to have it. I recommend this application to anyone needing a system to track and manage materials of any kind they are loaning out.
Freedom Declared Ministries, Inc.