PrimaSoft PC Software
Simple issue tracking database management software for Windows
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 Issue Tracking Organizer Pro
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Pro Database Solutions > Issue Tracking Organizer Pro > Issue Tracking Management, Software Tour





1. Simple Issue Tracking database management solution
2. Easily enter data
3. Search, replace
4. Print reports
5. Print labels
6. Enter, modify, view data
7. Network, multi-user, Backup, HTML wizard
8. Database Add-ons



1. Simple Issue Tracking management solution, databases:

Issue Tracking database:
  • easily enter issue records (issue title, description, date opened, due date, actual resolution date, ..)
  • assign issue to personnel, set issue status, priority
  • track issue activity log
  • search issue items by any field
  • customized views
  • print issue tracking reports
  • sort issue records by any field
  • several user-definable data fields
  • and more..
issue tracking database




Personnel Tracking database:
  • easily manage your company personnel data
  • print personnel contact lists
  • search personnel records by any field
  • sort records by last name, first name, position, department, ..
  • send emails
issue tracking personnel database

Easily load database and process your records.
issue tracking load database



2. Easily enter/view data

Easy to use for the beginner, feature-reach and powerful enough to satisfy advanced users.

  • enter issues, personnel, issue resolution data using easy to use data entry forms
  • import data from text delimited files
  • speed up data entry procedure with copy/paste record feature
  • speed up data entry procedure with record templates
  • and more..



3. Search

With our issue database management system, you are able to locate a piece of text in any field with the capability of moving to the next record filling your search criteria.


The Bar Code Search function helps you to locate the record which has been assigned a particular barcode (or any number in the text form). Simply scan the barcode (or enter manually) and the program finds the record automatically.


Additional search features: incremental search, search online, find duplicates, non-stop search.
Incremental search: Entering a character into the Fast Find edit box will result in the immediate action (Incremental Search).
Search Online: define online search engines in the program, to use them later you will enter only a search text and click OK. (integrate the search with your online Knowledge Base system)
Find Duplicates: this function allows you to display and/or delete duplicate issue records based on a selected data field.
Non Stop Search: the Issue Tracking manager goes through the entire database looking for records that match search criteria. When the search is finished only those records are displayed that contain the text.


4. Print issue reports

Report wizard lets you create issue list reports, summary reports, grouped reports. You can save settings to a template for future reuse.

Issue Tracking Software: Print Wizard
issue report wizard

Preview report, Issue simple report
simple report



5. Print labels

Print Label Wizard lets you print selected fields on any label. There are already templates for all American and European Avery label formats. Print Label Wizard supports the most popular barcode types used in business.




6. Enter, modify, view data

Standard Record View pages allow you to easily enter, modify records and generate data specific commands (send email, copy/paste issue record, open web page,..).

Table viewer: View and process your Issue Tracking data in rows and columns using table viewer.

Browser viewer: View your Issue Tracking data in virtually any way using browser viewer and html templates.

issue browser viewer


7. Network/Multi-User, Backup, HTML wizard

Network/Multi-User: You can use our Issue Tracking software on your network, or you can create any number of accounts for users who share the same computer and would like to have their own databases.

Backup data: There is a set of useful functions that allow you to protect your Issue Tracking data.

database management window

The Organizer's HTML wizard lets you create a set of linked web pages containing anything from issue lists to issue reports in HTML format.




8. Issue Tracking Manager Add-ons

Database Designer: supports modification and customization of database templates included in our Issue Tracking database system. Designer supports creation of new databases.

Designer/Organizer: supports extension of your database system with templates from our Database Templates, over 200 templates.



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