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Books > Reference : General :
The Reference Interview As a Creative Art:
Jennerich, Elaine Z.
Jennerich, Edward J.
Libraries Unlimited
Published:May 15, 1997
ISBN:156308466X
Format:Hardcover
Pages:128
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An ideal overview of the interview process.
Product Description:
Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues.
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