by:
Hayes, Robert M.

Publisher:
Academic Press
Published:September, 2001
ISBN:0123341515
Format:Hardcover
Pages:278

Description: From Booklist
Models for three management-decision contexts are presented--operational, tactical, and strategic management. Chapters are well-organized; background information on each management issue is succinctly presented; and accompanying discussions of relevant models are straightforward, thorough, objective, and readable. References follow each of the nine chapters in the book, and an index facilitates access. Added value is provided by a computer spreadsheet, the Library Planning Model (LPM), that offers a structure within which the several models presented in the book can be interrelated and brought together for application to specific libraries and policy contexts. The book is packaged with a CD-ROM, which contains the latest version of Dr. Hayes' LPM. This book's chief strength is that the array of models presented includes many that apply to these management issues. Added value provided by the CD-ROM makes this a "must-buy" for library managers and administrators in all types of libraries. Sarah Watstein
Copyright # American Library Association. All rights reserved

Product Description:
This book provides library managers with quantitative, qualitative, and descriptive models for decision-making, management, and planning. It consists of three major components: the application of standard "workload factors," which provide the means for estimating staffing requirements to handle identified workloads; the estimation of workloads, for both library services and technical processing, based upon data about the populations of users and about materials acquired; and the assessment of the impact of environments external to the library (in the institution it serves, in publishing, in the national information economy), especially as determinants of the workloads.
Dr. Hayes was the Dean of the prestigious UCLA Graduate School of Library and Information Science. He pioneered the merging of information science with librarianship, and he influenced the curriculum of library schools throughout the world.
The book is packaged with a CD-ROM, which contains the latest version of Dr. Hayes' Library Planning Model (LPM)a theoretical and practical model for library management, including mathematics, accounting structures, and problem-solving strategies. It operates in Microsoft Excel# and includes Visual Basic macros that provide a high level of menu-driven operation; it includes extensive documentation in the form of context-sensitive help screens, which provide guidance to the user at every stage of operation. The LPM can be used together with several files of sample data which allow users to compare their own results with those from other libraries. Data sets are from ARL, ACRL, academic, medical, and business libraries.