Customer Support Manager Pro for Windows: simple database management software that helps you to organize, track, and manage your customer support activities.
Simple databases included in our Customer Support software solution:
- Employees: manage your customer support personnel
- Customers: manage your customers
- Issues: catalog, manage, and track all issues
- Log: track all activities
How to set up simple customer support management system: how to start ...
Customer Support Manager features
- Very fast and easy data entry
- Search, filter issues by any field
- Sort issue records by any field
- Several user-definable data fields
- Unlimited number of records
- Unlimited number of databases
- Many flexible database processing features
- Organize defects, enhancements, requests, or any other issues
in one database or group them in many databases
- Print issue reports by category, by assigned to, by status, opened issues, closed issues,...
- Enter personnel names, phone numbers, emails, positions, departments,..
- Import data from text, excel, or other files
- Print personnel contact lists
- Print letters, labels, issue cards, send emails
- Generate HTML resolution reports
- .. and more
The package has a separate module called Designer. With Designer you can modify Customer Support solution or you can build your own.
- Customer Support Manager, Software Tour, Screens
- Simple, easy-to-use: Ready-to-use database templates and the user-friendly interface let you easily and quickly organize your customer data.
- Quickly access your customer data: You can access and view your Customers data in virtually any way. Customer Support Table Viewer allows you to view data in rows and columns.
Browser Viewer allows you to view data in virtually any way using browser viewer. Standard Record Viewers allows you to easily enter, and modify customer records, or quickly generate data specific commands.
- Easily process data: Report Wizard, Label Wizard, HTML Generator Wizard let you create quality, professionally looking documents, customer reports, summaries, customer Web pages , labels with color and graphics.
- Flexible productivity tool: Using a helper program Database Designer you can easily modify customer database templates included in the package.
- Learn once use multiple times: You can use application for all your customer database needs. You can create your own customer software organizers or you can try our ready-to-use solutions: track, manage, catalog Project information.
- Save time organizing your customer records: Results of time consuming tasks or repetitive processes can be saved into templates.
Other business database solutions
- Issue Tracking Organizer Pro,
- Project Manager Organizer Pro,
- Task/Job Organizer Pro,
- Project Cost Tracking Organizer Pro,
- Library automation system for your company, organization,
- Equipment/tool inventory system with check in/out
- Personnel management database system (human resources software),
customer software, software tour
customer management solution
| Create your
customer databases easily
Easily Search, replace
your database |
Print customer reports
Print labels ..
(Avery labels predefined) |
Enter, modify data
Database Table viewer
by any field |
the way you like |
customer summary, graph, statistics
Backup all databases
Network, multi-user, HTML wizard
, HTML reports