Knowledge Base Manager (detailed database), software solution overview:
Organize and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents, or any other reference articles in a detailed form. Track all your knowledge base records including: kb topic title, entry date, description, category, status, keywords, record id number, revision date, cause, resolution, product name, custom/user fields and notes.
KB management software solution features:
Database Fields Included :
- Easily maintain information about all your knowledge base topics.
- Create question/answer reports, manuals, solution catalogs.
- Create knowledge base reports in HTML form, web ready.
- Easily modify database solution or create a new one.
Organizer Advantage with database template, screenshots:
kb template: knowledge base 1 database
kb template: knowledge base 2 database
Organizer Deluxe with database template, screenshots:
Database and Software Screenshots :
Organizer Advantage Users:
Review instructions: how to install Knowledge Base Manager 2 template.